How to search for products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Can I cancel my order?
If you’re quick, then yes, you may cancel as if you never placed the order. Once the order is processed, however, the order can no longer be canceled. We try to process the orders as soon as possible to ensure timely delivery. Processing is usually between 1-24 hours after the order is placed.
